A burning smell at the panel shouldn't reach an answering machine.
Electrical calls split hard between genuine hazards and price shoppers, and they all sound the same on voicemail. GoodLine answers every one, asks the questions that separate them, and gets the real work on your calendar.
URGENT — possible panel fault. Burning plastic smell, half the house dead, 88 Harrison Ave upstairs. Told them not to reset. Paged you at 7:32 PM.
Three reasons your phone rings out
You can't answer with your hands in a panel
Live work demands both hands and full attention. Every call that comes in while you're in a panel goes unanswered, and electrical customers don't wait.
Hazard calls and tyre-kickers sound identical
"Can you come look at something" could be a scorched breaker or someone collecting a third quote on a ceiling fan. You can't tell from a missed-call notification.
Quote requests eat the whole day
Panel upgrades, EV chargers, whole-home rewires — all worth real money, all needing twenty minutes of questions before they're worth a site visit.
What it asks before anything gets booked
Built from how a electrical contractor actually triages a call — not a generic "name and number" form. You approve every question and every rule before it goes live.
- Is there any smoke, heat, or burning smell?
- Is it one circuit, half the house, or everything?
- Has a breaker tripped, and does it reset?
- Is this a panel, a circuit, or a new install?
- Residential or commercial, and what's the age of the panel?
- Burning smell, smoke, or heat at a panel or outlet
- Exposed or arcing conductors within reach
- Total power loss to a medical device or commercial freezer
Three steps. You keep your number.
Forward the calls you miss
One short code dialled on your phone sends busy, no-answer, and unreachable calls to GoodLine instead of voicemail. Your number and caller ID don't change.
About 2 minutesWe build your script
A 20-minute call covers your service area, hours, pricing rules, what counts as an emergency, and where jobs get booked. You listen to test calls and tell us what to change.
Done for youIt answers around the clock
Every missed call gets picked up, triaged, and booked — with a text summary, recording, and transcript sent to you, and emergencies escalated to your cell.
Live in about a dayWhat are your missed calls worth?
Pre-filled with typical numbers for a electrical contractor. Change them to yours — your call log will tell you the first one.
Illustrative only — arithmetic on the numbers above, not a projection from other customers' results.
Stop losing this every monthWhat electricians ask us
Will it tell someone to reset a breaker?
How does it handle quote requests?
Can it screen out the third-quote shoppers?
What about EV charger and solar enquiries?
More general questions — pricing, setup, contracts — are answered on the main FAQ.
Hear it answer a call for your electrical contractor
Tell us about your business and we'll build a sample agent for your trade, then call you from it. You'll know inside one conversation whether this is worth it.
- A 20-minute call, no slide deck
- You hear your own agent before you pay anything
- We'll tell you if you don't miss enough calls to need us