After a storm, the first roofer who answers wins the whole street.
Storm work is a race. The hail hits, every homeowner on the block starts dialling, and the roofer who picks up gets the neighbourhood. GoodLine answers every call in the surge at once, captures the damage detail, and books inspections while your crews stay on the roof.
Storm lead, active leak. Hail 9/11, ceiling wet in back bedroom, Ridgeline Dr. No claim filed. Tarp crew today, inspection Thu 10 AM.
Three reasons your phone rings out
Storms create a month of calls in two days
A single hailstorm generates more inbound calls than your office handles in a normal month. Whatever you can't answer goes to the out-of-town crews who chase the weather.
Nobody on a roof can answer a phone
Your whole team is on a pitch in the sun with nail guns running. The office phone rings out, and the homeowner books the next company.
Insurance questions burn your best hours
Deductibles, adjusters, supplements, claim numbers. The same twelve questions, all day, every day after a storm.
What it asks before anything gets booked
Built from how a roofing company actually triages a call โ not a generic "name and number" form. You approve every question and every rule before it goes live.
- Is water coming inside right now?
- What date was the storm, and was it hail or wind?
- Have you filed an insurance claim yet?
- Do you know the age of the roof?
- Are you the homeowner, and is the address in our area?
- Active interior leak during rainfall
- Missing decking or a tree through the roof
- Commercial flat roof ponding over occupied space
Three steps. You keep your number.
Forward the calls you miss
One short code dialled on your phone sends busy, no-answer, and unreachable calls to GoodLine instead of voicemail. Your number and caller ID don't change.
About 2 minutesWe build your script
A 20-minute call covers your service area, hours, pricing rules, what counts as an emergency, and where jobs get booked. You listen to test calls and tell us what to change.
Done for youIt answers around the clock
Every missed call gets picked up, triaged, and booked โ with a text summary, recording, and transcript sent to you, and emergencies escalated to your cell.
Live in about a dayWhat are your missed calls worth?
Pre-filled with typical numbers for a roofing company. Change them to yours โ your call log will tell you the first one.
Illustrative only โ arithmetic on the numbers above, not a projection from other customers' results.
Stop losing this every monthWhat roofers ask us
Can it keep up with a full storm surge?
Will it talk about insurance claims?
Can it tell storm leads from a leaky vent boot?
What about door-knocking crews from out of state?
More general questions โ pricing, setup, contracts โ are answered on the main FAQ.
Hear it answer a call for your roofing company
Tell us about your business and we'll build a sample agent for your trade, then call you from it. You'll know inside one conversation whether this is worth it.
- A 20-minute call, no slide deck
- You hear your own agent before you pay anything
- We'll tell you if you don't miss enough calls to need us